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The open phone app makes sparse checks around relevant appointments. Precise collection can run during an active nearby operation. Deliberate map and location functions can request a position too. A started recording saves waypoints; showing a position and recording a trail are not the same.

Our processing is aligned with European data protection requirements: specific purposes, restricted access and sparing location use that you control. The privacy notice describes purposes, recipients and your rights. Use the contact form for questions.

No. Your personal data is not shared for third-party advertising, profiling or data sales. Technically necessary services may receive the information needed for your chosen feature, such as coordinates for address search. Links, exports and monitor views you deliberately share also determine who sees your contents.

Around relevant appointments, the open phone app requests a low-power position about every five minutes. The window runs from one hour before the appointment to two hours after it ends. Within two kilometres and without an active assignment, sparse mode is intended. This is not continuous trail recording; opening the app can trigger extra checks.

Press and hold the location indicator and confirm switching it off. You can also change location permission in your phone settings. The next assignment may remind you that location is off. Switching off does not delete existing data.

In the installed phone app, active precise recording can continue in the background with the necessary permissions. Device settings, power-saving and reception can affect this. Normal browser views are less reliable for background recording. Check recording and synchronisation status.

Use the contact option below. Describe your question and name the team. For an app issue you can also send a report under Help & Support. Never include passwords, private connection codes or payment details.